Privacy Policy | Mintfield

1. Introduction

Mintfield ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

By using our website or registering for any of our workshops, you consent to the practices described in this policy. If you do not agree with any part of this policy, please refrain from submitting your personal data through our website.

2. Data Controller

The data controller responsible for your personal data is:

Mintfield
11 Persiaran Hampshire, Presint 10, 62250 Putrajaya, Malaysia
Tel: +60 3-8891 4672
Email: [email protected]

3. Personal Data We Collect

We collect personal data that you provide voluntarily when you interact with us, including but not limited to:

Your full name
Email address
Phone number
The content of messages or enquiries you submit through our contact form
Workshop participation history (if applicable)

We may also collect non-personal technical data automatically when you visit our website, including IP addresses, browser type, pages visited, and session duration, through cookies and analytics tools. Please refer to our Cookie Policy for more details.

4. Purposes of Data Collection

We collect and process your personal data for the following purposes:

To respond to your enquiries and provide information about our workshops
To process registrations and administer workshop enrolment
To send confirmation, administrative, and follow-up communications related to your participation
To comply with legal and regulatory obligations under Malaysian law
To improve our website and the quality of our services
To send relevant updates about upcoming workshops, where you have given consent

We do not share your personal data with financial product providers, insurance companies, or any party for the purpose of marketing financial products to you.

5. Legal Basis for Processing

We process your personal data on the following grounds:

Consent — where you have expressly agreed to the collection and use of your data (e.g., by submitting an enquiry form)
Contractual necessity — where processing is required to fulfil or enter into a contract with you (e.g., workshop registration)
Legal obligation — where we are required to process data to comply with Malaysian law
Legitimate interests — for internal administrative and operational purposes, where these do not override your rights

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. We may share data with trusted third-party service providers who assist in operating our website or delivering our services (such as payment processors or email platforms), where those parties have agreed to maintain the confidentiality and security of your data.

We may disclose personal data if required by law or in response to a lawful request by Malaysian regulatory or enforcement authorities.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry and enrolment records are typically retained for a period of up to three (3) years, after which they are securely deleted or anonymised.

8. Your Rights Under the PDPA

Under the Personal Data Protection Act 2010, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete personal data
Withdraw your consent for processing, where consent is the basis for processing
Request that we cease processing your data for direct marketing purposes

To exercise any of these rights, please contact us at [email protected]. We will aim to respond to all requests within fourteen (14) business days.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot warrant absolute security.

10. Third-Party Links

Our website may contain links to external websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their respective privacy notices.

11. Cookies

We use cookies to improve user experience and analyse site performance. Please refer to our Cookie Policy for full details on what cookies we use and how to manage your preferences.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be published on this page with an updated effective date. We encourage you to review this page periodically.

13. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact our data protection contact at:

[email protected]
+60 3-8891 4672
11 Persiaran Hampshire, Presint 10, 62250 Putrajaya, Malaysia